What is Crypto Retrieve?

The Crypto Retrieve project is a shared intelligence and asset tracing service dedicated to victims of cybercrimes and companies related to asset recovery. We connect the victims of cybercrimes with our investigation partners that may be willing to help to recover the stolen cryptocurrency in the future. Crypto Retrieve may assist the investigation partners in the process of the recovery of lost assets with the use of our superior asset tracing technology. However, we cannot guarantee that investigation partners may be willing to conduct an end-to-end investigation and asset recovery of any particular case. The reported stolen funds may be traced via our algorithms. Crypto Retrieve may add the reported fraudulent addresses to its database. Once we flag the hackers’/scammers’ addresses in our database, it will be visible to our clients and partners. Additionally, Crypto Retrieve may issue an alert to blockchain services (i.e. exchanges) receiving stolen funds.

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Frequently Asked Questions

What is the Crypto Retrieve project?

The Crypto Retrieve project is a shared intelligence and asset tracing service dedicated to victims of cybercrimes and companies related to asset recovery. We connect the victims of cybercrimes with our investigation partners that may be willing to help to recover the stolen cryptocurrency in the future. Crypto Retrieve may assist the investigation partners in the process of the recovery of lost assets with the use of our superior asset tracing technology. However, we cannot guarantee that investigation partners may be willing to conduct an end-to-end investigation and asset recovery of any particular case. The reported stolen funds may be traced via our algorithms. Crypto Retrieve may add the reported fraudulent addresses to its database. Once we flag the hackers’/scammers’ addresses in our database, it will be visible to our clients and partners. Additionally, Crypto Retrieve may issue an alert to blockchain services (i.e. exchanges) receiving stolen funds.

Why is it worth submitting a claim?

Three simple reasons:
1. Your claim will be visible to our global network of investigators that may contact you and help to recover the stolen cryptocurrency in the future.
2. The reported fraudster address may be added to the Crypto Retrieve database. Once we flag the hackers’/scammers’ addresses in our database, it will be visible to our clients and partners. For example – the exchange that is our client can identify the hacker’s address (provided by a hacking victim to our service) and take decisive action e.g. freeze the funds.
3. Crypto Retrieve may also identify that the stolen funds were transferred from scammers’ address to the cryptocurrency exchange that is our client or partner and may send a notification informing the exchange that the funds came from a hack/scam and ask them to freeze the funds.

What do you mean by saying that the reported fraudster address may be flagged in Crypto Retrieve's database?

The Crypto Retrieve service enables the victims of cybercrimes to not only add their claims to the investigators panel but also flag the reported address(es) in Crypto Retrieve’s database. Once we flag the hackers’/scammers’ addresses in our database, it will be visible to our clients and partners. For example – the exchange that is our client can identify the hacker’s address (provided by a hacking victim to our service) and take decisive action e.g. freeze the funds. Crypto Retrieve may also identify that the stolen funds were transferred from scammers’ address to the cryptocurrency exchange that is our client or partner and may send a notification informing the exchange that the funds came from a hack/scam and ask them to freeze the funds.

How fast you will flag the hacker/scammer address in your database?

Due to a significant number of submitted claims, we are not able to specify when or if the reported address will be added to our database. We also cannot guarantee that we will notify the reporter about adding his/her address to our database.

How does the process of submitting the claim and the future actions from the investigator's side work in practice?

1. The claimant should submit their email address on our website cryptoretreive.com
2. The Crypto Retrieve team will send the link with the invitation to our ServiceDesk (from email address: jira@coinfirm.atlassian.net), where the claimant should fill out the Detailed Reclaim Form.
3. After filling the Detailed Reclaim Form, the claim will have the status “received”. The claim will be visible for the investigation partners that may be willing to assist the claimant in the recovery of the stolen cryptocurrency in the future. Once they decide that they can help recover the lost assets, they will contact the claimant via the Crypto Retrieve Service Desk.
Crypto Retrieve may contact the claimant in order to obtain additional information/documents related to the submitted claim. Any further contact from our end or our investigation partners end is not guaranteed.

What are the chances that the investigators would like to help recover my stolen cryptocurrency?

Once the claim has a status ‘received’, it will be visible to Crypto Retrieve investigator partners. Cases with losses above $500K and where a claimant provided all requested evidence, are most likely to be investigated. However, it is possible that the investigators would like to file a class action and collect a large number of claims from one certain scam. Therefore, even reclaiming the assets of small-value cases may be successful in the future.

Why are stolen crypto-assets difficult to recover?

Please note that Crypto Retrieve is a technology company that uses its developed solutions to trace the paths of lost assets. To successfully recover the stolen crypto the victim of the crime needs to cooperate with legal offices and the companies that can conduct the end-to-end process of recovery such as Crypto Retrieve’s investigation partners.
Please note that recovery of stolen cryptocurrency is a complex process and it requires the cooperation of legal offices, law enforcement, asset recovery companies (often from different and/or various jurisdictions). The whole process includes not only asset tracking, but depending on the case, it may also consist of evidencing misappropriated funds, reaching out to other victims of the same case, creating and filing a class action, on site investigations, screening of computers and servers, supporting law enforcement activities, conducting interviews and open business intelligence research, and recovery. Even when the total loss is equal to a couple of bitcoins, the case may not be feasible due to the very high costs of the litigation process.
  • 45% Bitcoin
  • 25% Ethereum
  • 20% Solana
  • 10% Other Assets